SIZE GUIDE
To speak to a sizing expert please contact us
TOP FIT
| Size | Bust Size (in) | Bust Size (cm) | Cup Size |
| XS | 30-32 | 76-82 | A |
| S | 32-34 | 82-86 | A-B |
| M | 34-36 | 86-91 | B-C |
| L | 36-38 | 91-96.5 | C-D |
BOTTOM FIT
| Size | Waist Size (in) | Waist Size (cm) | Hip Size (in) | Hip Size (cm) |
| XS | 23-24.5 | 58-62 | 33.5-36 | 86-91 |
| S | 24.5-27 | 62-68 | 36-38 | 91-95 |
| M | 27-29 | 68-72 | 38-39 | 96-100 |
| L | 29-31 | 72-78 | 39-42 | 100-106 |
FAQs
How do I place an order?
Ordering online from PERMARE is easy! When viewing an item, simply select your size and quantity needed and then click ‘Add to Cart’. You can review the items in your Cart at any time by clicking on the ‘Cart’ icon in the top right corner of every page. Once you have reviewed the items in your shopping cart, you can either continue shopping or continue to checkout and place your order.
How do I checkout?
Once you have your selected items in your Cart, simply click the ‘Checkout’ button. You will then be prompted to either sign in to your account, or enter contact details. Next, choose your preferred shipping method and enter any discount codes or credit vouchers that you may want to use. Finally, you will be directed to complete payment. A confirmation email will be sent to your registered email address containing the contents of your order!
I’ve just placed an order. Where is my confirmation email?
Please allow up to 2 hours for your confirmation email to be received in your registered email address inbox. We recommend checking your Junk/Spam mail folder as well. If you do not receive a confirmation email within this time frame, simply contact us.
I’m unable to place my order. What do I do?
If an error message keeps occurring in your checkout process, more often than not there is a credit card problem, or a defect with the billing or shipping address you are trying to use. To fix this error, try re-formatting the names and addresses in your billing or shipping information. You can also try shopping from a new browser or using a different payment method such as PayPal. If the error message keeps re-occurring, please contact us.
Did you receive the order I just placed?
After you place your order on sommerswim.com, a confirmation email will be sent to your email address once it has been processed. If you do not receive a confirmation email within 24 hours, please contact us.
Can I cancel/make changes to the order I just placed?
Generally we are unable to make manual changes, however if the order has not been shipped it may be possible. We process orders quickly, so changes cannot always be accommodated. Please immediately contact us. with your change request details included in the email. Please note our customer care team works on a different time zone to some of our online store locations.
Do you have a size chart?
We have a size guide for you to follow, but if you have specific questions about an item that are not already mentioned in the details section on each product please contact us.
It looks like my card was charged twice. Why?
What you may be seeing is an authorisation. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorisation will clear and you will see one charge for the order you have placed. Please note that your bank may take up to 48 hours to clear the authorisation. If you need help speeding up the process you can contact the issuing bank of your credit card.
Please only click the ‘Complete Order’ button once during checkout and allow this to finish processing to avoid duplicate orders being placed.
Can I cancel my order without being charged?
Unfortunately, we are not able to cancel an order after it has confirmed through our system and payment has been received.
What does our newsletter allow you to receive?
The PERMARE newsletter notifies you of all of our latest arrivals, upcoming promotions, discount codes and other exclusive offers. Don’t miss out and sign up today!
Where is my order? I have not received it yet?
You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there.
For all orders, please allow 2-5 business days from the date of shipment for your parcel to arrive.
Business days do not include weekends or national public holidays and the delivery time frame excludes delays caused during international custom’s processing.
The tracking number for my number isn’t showing any tracking updates. Where is it?
Tracking updates at times don’t reflect the exact location of your parcel . Please allow ample time for tracking to update as this may occur when the parcel reaches the delivery postal depot.
What if the item I am interested in is sold out in my size?
All current season items are restocked throughout the year. You can register for immediate email notifications of a restock on the product page of the item you are interested in.
Can I return a sale item?
There are no returns, exchanges or refunds available on sale items. All sale items are sold as final sale only. Please refer to our Returns Policy at our Returns and Exchanges page for further details.
Where are your PERMARE items designed and manufactured?
PERMARE is designed in Punta Mita with our own design team and manufactured in CDMX.
SHIPPING & DELIVERY
RETURNS & EXCHANGES
What is our Return Policy?
We accept bikini tops purchased from permareswim.com in new condition with tags for store credit. Return shipping is at customer expense. You have 30 days from the day you purchased your items to send them back to us for store credit. Please note all final sale items are not eligible for refund, exchange or store credit. Sale items, including items purchased with a discount of 15% or more are not eligible for exchange. For sanitary reasons we do not accept bikini bottoms or one piece swimwear.
Is it easy to return items?
Yes – initiate a return via email to contact@permareswim.com and include your name and order number. Once your return is authorised, you'll receive step-by-step instructions and return address via email.
How soon will I get my store credit?
Once your items are inspected by the returns team, you'll get your store credit notification via email typically within 8-10 business days.
Can I return Final Sale Items or Items purchased with a Discount Code?
All items marked as final sale, or with a Discount Code of above 15% have been reduced in price and cannot be returned for an exchange or store credit. We understand that buying final sale items can be tricky, so if you have any questions about sizing, fit or fabric please contact us and review our size chart before placing your order. No exceptions can be made for sizing, fit or fabric issues on final sale items.
What items are returnable?
- Items purchased in the last 30 days.
- Full priced items in new condition. Item must be undamaged, unworn, unwashed with tags attached and in original packaging.
What items are non-returnable?
- Items marked as final sale.
- Bikini bottoms or one piece swimwear.
- Free gifts or promotional items with retail value.
- Sale items including items purchased during flash sales or with a code above 15%.
- Items that have been worn or are soiled/stained.
What to do if you experience issues with your items?
We are confident you’ll love your pieces however if there are any issues with quality or a fault we will resolve this quickly. Please contact us.
What happens if your return is rejected by our returns team?
Any items received that are not in original condition, in packaging and tags attached or have stains/soiling will be immediately shipped back to you from our returns warehouse. We are unable to issue store credits on these items for sanitary reasons. Shipping costs will need to be covered.